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It can be easier to compare your log against the log from a successful installation (even on another machine) to see what's expected. Note that call stacks at the beginning of the log may not mean that an installation issue exists. The first thing to look for is an error message or a call stack near the end of the log. When Teams is installed, the Teams installer logs the sequence of events to %LocalAppData%\SquirrelTemp\SquirrelSetup.log. Troubleshoot installation and update issues Troubleshoot installation issues If you see a failure message or if the version number is the same as in step 4, the update process failed. Wait until Teams restarts, and then repeat step 1 to see whether the app is updated.

The banner also lets you know if you’re already running the latest version in which case, no update is necessary. The link should be shown about a minute later as this process downloads the new version of Teams. Wait for the banner at the top of the app to indicate that a "refresh" of Teams is needed.Open the ellipsis menu again and click Check for updates.For example You have Microsoft Teams Version 1. A banner will appear that shows your current Teams version and when it was last updated. ) next to your profile picture, and then click About > Version. Check whether Teams is updated successfullyįollow these steps to check whether a Teams update is successfully installed. For additional troubleshooting information, see Teams troubleshooting. This article provides guidance for how to diagnose and troubleshoot installation and update issues for the Teams desktop client app running on Windows.